Return policy

We want you to be amped about your new gear. If for any reason you are not satisfied with your order, you have 30 days from the purchase date to return it. All merchandise must be unworn and in the same condition it was received.


At this time, we do not offer exchanges. Please follow the instructions below for a return, then you will need to place a new order on www.built4surf.com.


To Return:

Pack your items and write your RA number on the outside of the package and on the Return Slip located inside the original Built4Surf package.


Our Return Address is:

Built4Surf
PO Box N-152

Westport, MA 02790
 

Please make sure the following is in the return package to ensure faster service:
 

 1. Items you are returning
2. Copy of the Returns slip
3. Copy of original packing slip
4. Customer is responsible for shipping charges when returning merchandise.


Credits on Returns:

You will receive email confirmation once your return has been received and funds added back to your account. Once we receive your return shipment, please allow 3 – 5 business days to process your refund. Your bank or credit card company may take up to 10 additional business days to post the refund to your account.


If for any reason you need assistance with a return, please feel free to email us at:

Email: admin@built4surf.com  
Monday-Friday 8am – 5:30pm